Guide
How to run your club on FrontCourt
Sixteen chapters, about 140 minutes end to end, in the order a club needs them. Each chapter stands on its own, so send a coach the coaching chapter and a receptionist the bookings chapter. Every page has a Share on WhatsApp button.
- 01Start hereWhat FrontCourt is, who it is for, how the screens are arranged, and the one habit that makes everything else easy.5 min read
- 02Day one: signing up and setting up your clubFrom the signup form to your first bookable court: the setup wizard, the Getting started checklist, and why the order matters.10 min read
- 03Courts, pools and pricesFacilities and the courts inside them, exclusive courts versus shared lanes, opening hours, rate cards, and the handful of rules that protect your bookings.12 min read
- 04Taking bookingsThe day grid, a new booking in five fields, walk-ins, players on the court, cancellations and fees, recurring bookings and the waitlist.14 min read
- 05Customers, households and the portalThe customer record, families and guardians, consents that remember who agreed to what, and the portal where customers book and pay for themselves.9 min read
- 06MembershipsDuration plans and session packs, selling a membership at the desk, freezes and renewals, and how a pack pays for bookings by itself.8 min read
- 07Coaching: batches, attendance and progressSetting up a batch, enrolling players, the register that makes a session count, assessments and promotions, and what a coach gets paid on.11 min read
- 08TournamentsEvents and entries, the draw with seeds and byes, fixtures that hold real courts, and results that cannot be entered wrong.7 min read
- 09Money: invoices, payments, GST and statementsEvery rupee, GST-ready without effort: invoices and receipts, split payments, corrections by credit note, refunds, the wallet, expenses, and the statements your accountant wants.15 min read
- 10The counter and stockSelling water, shuttles and day passes; the till, if you want one; items, purchasing and a stock count that cannot drift.9 min read
- 11Staff, logins and payrollAdding people, giving the right ones a login with the right role, commission rules for coaches, running payroll after the month ends, and the one thing never to delete.12 min read
- 12Leads and campaignsA pipeline that tells the truth about where members come from, trials that hold real courts, and campaigns to audiences that are always current.7 min read
- 13Upkeep and safetyAssets and their maintenance schedules, breakdown tickets that take a court out of play, repair costs, and safety checklists that record what was actually found.6 min read
- 14Your public pageEvery club gets a page the world can see: fourteen days of free times with no names on them, one price per court if you want it shown, your coaching batches, and a way to book on WhatsApp or in the player app. Being listed in FrontCourt’s venue finder is your choice.6 min read
- 15Plans, the trial and billingWhat the 14 days cover, what happens when they end, the three plans and what they are metered on, and how to pay.6 min read
- 16Getting helpThe Feedback button that reaches a person, the address to write to, and what to do when something is refused.3 min read