Privacy Policy

For the website, the signup and a club's own account, we decide what is collected and why — we are the data fiduciary. For the customer records a club keeps in FrontCourt — its members, players, parents and bookings — the club decides, and we process that data only on the club's instructions, under our data processing terms.

The website has no forms. If you email or call us, we keep what you send. Visits are measured with Cloudflare Web Analytics, which is cookieless and does not identify you.

If you arrive from an advertising link, a first-party cookie remembers the campaign for 30 days — including the click reference the ad network adds to the link (for example Meta's fbclid or Google's gclid). If you then start a trial, that record is kept with your club's account, so we know which advertising worked.

We use the Meta (Facebook) pixel on the website and on the app's signup pages to measure whether our advertising leads to trials. It sets a Meta cookie and tells Meta which of those pages you visited; Meta may connect this to your Meta account under its own data policy. It is not used anywhere else in the app. You can limit it in your Meta ad settings or with a content blocker.

Our ads can open a form run by Meta. What you type there reaches us through Meta and our advertising agency. We copy your name, your email address, your club's name and your answers about your courts and bookings, but not your phone number, and use them to send you one email with our offer. If you later sign up with the same email address, the offer is applied to your club. We do not email you again unless you reply.

• Your name, your email address and your club’s name — to create the account and send the verification link.
• The network address the signup came from — to stop automated and abusive signups.
• Where you came from (the campaign details above), if anywhere.
• Later, what you enter about your club: its legal name, address, GSTIN, staff logins and settings.

Signup requests that are never confirmed are deleted after 30 days. Passwords are stored only as a one-way hash; nobody at FrontCourt can read yours.

These providers process data only to run their part of the service for us:

• Railway — hosts the app, the database and file storage, in Singapore.
• Zoho ZeptoMail — sends the app’s emails (sign-in links, receipts, reminders), in India.
• Razorpay — takes subscription payments to FrontCourt, and a club’s online payments when the club connects its own Razorpay account.
• Google — only if you choose “Sign up with Google”, to confirm your email address.
• Meta — the advertising pixel described above, and the form our ads can open.
• Our advertising agency — receives that form’s answers from Meta, in a Google Sheet, and passes them to us.
• Cloudflare — website analytics, without cookies.

Because the servers are in Singapore, data you or your club enter is stored outside India. We do not sell data, rent it, or share it with advertisers beyond the pixel events described above.

Each club has a public page on app.frontcourt.pro showing what the club chose to publish: its name, photos, sports, opening times, which times are free or taken, its coaching batches and, if it chooses, its prices and phone number. It never shows who booked a time or who is in a batch. The venue finder at app.frontcourt.pro/venues lists only the clubs that chose to be listed - it is off until a club ticks the box - and shows each club's name, city, sports, opening times, first photo or logo, and its listed price if the club shows prices. If you message a club from its page, the message goes from your own WhatsApp to the club.

Players can keep their own FrontCourt account at play.frontcourt.pro to record the games they play with friends and who owes whom. For these accounts we are the data fiduciary. We keep: the email you sign in with (from Google or an emailed link), your name, your date of birth, and - only if you give them - your phone number and UPI ID; the groups you are in; the games, costs and shares recorded in them; and the payments members record as received.

Your phone number and UPI ID are shown to the people in your groups, so they can message and pay you; the page says so where you enter them. A member can add a friend who is not on FrontCourt by name, and optionally a phone number and UPI ID; we use that only inside the group and never contact that person.

If you join or link a club through FrontCourt for players, that club receives your name and email (and your phone number, if you gave one) as its own customer record, or links the record it already has under that email. The club sees the games you play there only if you tick "let the club see the games I play there", and only for games tied to your own booking at that club. Turning it off, or unlinking, removes what was shared. Clubs never see the games of players under 18.

Once linked, FrontCourt for players shows you what the club keeps about you - your bookings, bills, packs, coaching record, tournaments and forms - read from the club's own records, which stay the club's. Your stats are worked out from those records and your groups, for you. Comparisons are your choice: in your groups, your name shows on the group's table unless you turn it off; at a club, other players see your name on the club's table only if you turn it on (shown as first name and initial), and never if you are under 18. Anyone who has not chosen to be named still counts, as "A player", and a club's comparison is not shown until enough players are active that it cannot point at one person.

A group enters its own teams and score for a game, seen only by the group. If a player asks the club the game was booked at to verify it, the club receives the teams and the score: a player who shares their games with that club by the club's own record of them, everyone else - including friends not on FrontCourt and anyone under 18 - by first name only, never added to the club's customers. The score the club verifies is seen by the group and counts in its players' stats and on the club's leaderboard; a player can ask the club to correct it.

If you turn on alerts, your browser gives us an address its own push service (Google, Apple or Mozilla) delivers to, kept only while you stay signed in on that phone; an alert says what your group's history already says. "Who's in?" answers are seen by your group.

If your group keeps a kitty, FrontCourt records what each person put in, what was paid back and which games it paid for - seen by the group. The money itself stays with the member who keeps it; FrontCourt never holds it.

When you invite your club to FrontCourt, the message goes from your own WhatsApp - we never message the club. We count invites per club so we can tell a club how many players asked; who asked is never shared. If the club joins, we email you once to say so.

FrontCourt never holds, moves or collects money for players. It keeps a record; friends pay each other directly, through their own UPI apps or in cash. When you delete your account, your name, email, phone, UPI ID and date of birth are removed; the games and payments you were part of stay in your groups as “Former member”, so everyone else’s record still adds up.

Academies keep records about children who train with them. Those records belong to the club. The customer portal lets a parent or guardian see and manage their children's bookings and record consents; the club is responsible for obtaining any consent the law requires from a parent or guardian.

A player under 18 can have a FrontCourt for players account only after a parent or guardian allows it from their own account, confirming that they are the child’s parent or lawful guardian. We record who allowed it and when. The parent can withdraw consent at any time, which closes the child’s account. We never send offers or marketing to anyone under 18.

• Enquiries: while the conversation is live and up to 24 months after.
• Unconfirmed signups: 30 days.
• Answers to our ad form: six months if no club is opened; once one is, they stay with the club’s account.
• A player’s account: until the player deletes it (or, for a child, until a parent withdraws consent); their games and payments then stay in their groups without their name.
• A club’s account and records: for as long as the club uses FrontCourt, then deleted on the club’s request — except tax invoices and the accounting records behind them, which Indian GST law requires us to keep for six years.
• Technical logs kept by our hosting provider: a short period, for running and securing the service.
• Backups: up to three months, so a deletion is final everywhere after that.

Every club's data is separated from every other club's inside the database itself, not only by the application. Connections are encrypted. If a breach affects your personal data, we will tell you and the Data Protection Board of India as the Digital Personal Data Protection Act requires, and tell every affected club without delay.

Write to hello@frontcourt.pro to ask what we hold about you, to have it corrected, or to have it deleted. We will tell you what we have done, not only that we received the request. If you are a member, player or parent at a club, your records are the club's: ask the club first, and if they are unable to help, write to us.

For any complaint about how your personal data is handled, contact our grievance officer at hello@frontcourt.pro. We will acknowledge within 48 hours and respond fully within 30 days.

If this policy changes materially, the date at the top changes with it, and clubs using FrontCourt are told by email.

FrontCourt, Raipur, Chhattisgarh, India. Email hello@frontcourt.pro.