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FrontCourt
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Chapter 16 of 16 · 3 min

Getting help

The Feedback button that reaches a person, the address to write to, and what to do when something is refused.

Two ways to a person

  • The Feedback button in the app’s header. It reaches a person, with your club’s name and the page you were on attached, so “the thing on the bookings page” needs no explaining.
  • Email hello@frontcourt.pro. The founder reads it.

When something is refused

Read the sentence. It names what is missing or what has to happen first: a price on the court, a login for the coach, a month that has not ended, a booking already sitting in a closure. Almost every refusal in FrontCourt is the product protecting a booking, an invoice or a payslip you would otherwise have to defend later.

If a sentence does not make sense, that is a bug in the sentence. Send it through Feedback and it gets rewritten.

Sharing this guide

Every chapter has its own link. Send a coach the coaching chapter, a receptionist the bookings chapter, your accountant the money chapter. The Share on WhatsApp button on each page does exactly that, and any page prints or saves as a PDF from the browser.

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