← The FrontCourt guide
Chapter 16 of 16 · 3 min
Getting help
The Feedback button that reaches a person, the address to write to, and what to do when something is refused.
Two ways to a person
- The Feedback button in the app’s header. It reaches a person, with your club’s name and the page you were on attached, so “the thing on the bookings page” needs no explaining.
- Email hello@frontcourt.pro. The founder reads it.
When something is refused
Read the sentence. It names what is missing or what has to happen first: a price on the court, a login for the coach, a month that has not ended, a booking already sitting in a closure. Almost every refusal in FrontCourt is the product protecting a booking, an invoice or a payslip you would otherwise have to defend later.
If a sentence does not make sense, that is a bug in the sentence. Send it through Feedback and it gets rewritten.